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Grievance Officer

Privacy Policy

Last updated: 23 September 2026  ·  Effective: immediately

1. Who we are

CoinTulip is the publishing brand of COINTULIP MEDIA PRIVATE LIMITED, a company incorporated in India ("we", "us", or "our"). We publish news and information at cointulip.com.

We determine the purpose and means of processing personal data on this site and related services. Under the Digital Personal Data Protection Act, 2023 that role is called the Data Fiduciary. We use the term so this policy stays consistent as the Act's operative provisions come into force.

The Government has brought the DPDP Act and the Digital Personal Data Protection Rules, 2025 into force in phases. Institutional and definitional provisions are already in force. Most substantive obligations and rights — including notice, consent, legitimate uses, security and breach duties, children's data rules, principal rights, and cross-border restrictions — are scheduled for the later commencement phase (18 months from the 13 November 2025 notification, expected from 13 May 2027). We follow this policy now, and we will comply with those provisions to the extent they apply and as they come into force.

We will never ask for your wallet seed phrase, private keys, banking passwords, OTPs, or card details. Anyone asking for these while claiming to be CoinTulip is not us.

2. Information we collect

We may collect the following personal data.

Live prices come from third-party services such as CoinGecko and Binance. Those services have their own privacy policies.

We do not collect wallet addresses, seed phrases, private keys, or payment-card data through this site.

3. Why we use your information

We use personal data only for the purposes described here.

This table describes how we handle data today. As the DPDP Act's rules on consent and legitimate uses come into force, we will review our practices and update this policy to match.

We do not sell your personal data or our email list.

If you unsubscribe from the newsletter, we stop sending it. You can block analytics and advertising cookies in your browser, as described in section 5.

4. How we use your information

In line with the table above, we use personal data to:

• operate, secure, and improve the website, including news, market data, and educational content;
• send the newsletter, only if you have opted in;
• measure site performance and understand how readers use the site, including through Google Analytics;
• display sponsored content on the site, and advertising if Google AdSense is later approved;
• respond to support, advertising, privacy, legal, and grievance requests;
• comply with the law and enforce our Terms of Use.

5. Cookies

The site uses cookies and similar technologies.

• Essential cookies — needed for the site to work and remain secure. These run automatically.
• Analytics — we use Google Analytics to understand which pages are read, roughly where readers come from, and how the site performs. This runs when you visit the site. You can block it in your browser settings or use Google's Analytics opt-out.
• Advertising — a Google AdSense tag may be present on the site. Ads are not currently being shown. If Google approves the account and advertising starts, we will update this section. If advertising starts, third-party vendors, including Google, may use cookies to show ads based on your previous visits to this and other websites. You can opt out of personalised advertising through Google Ads Settings, or opt out of some third-party vendors' cookies at aboutads.info.
• Preference cookies — these remember settings such as theme, where that feature exists.

You can delete or block cookies through your browser settings. Some features may not work fully if you do so.

Google Analytics is a Google service. Data about how you use this site can be processed by Google as described in Google's Analytics privacy information. You can also use Google Ads Settings to limit personalised advertising across Google.

6. Your rights and requests

You can ask us to:

• tell you what personal data we hold about you and what we use it for;
• correct or update inaccurate or incomplete data;
• delete data we no longer need, unless we must keep it to comply with law;
• stop a newsletter or other consent-based processing;
• note a person you nominate to deal with your data if you die or cannot act.

To make a request, email privacy@cointulip.com and include the email address or other identifier we would use to find your data (for example, the address used to subscribe).

You can unsubscribe from the newsletter using the link in any newsletter email.

When the DPDP Act's rights provisions come into force, those statutory rights — including access, correction, erasure, withdrawal of consent, nomination, and grievance redressal — will apply as written in the Act, and we will honour them. Until then, we handle the requests above as a matter of this policy.

If you are in the EEA, the United Kingdom, or California and those laws apply to you, you may have additional rights, such as data portability and the right to object to marketing. We do not sell personal information for money, although using advertising or analytics partners may count as "sharing" under some of those laws. This paragraph does not mean we are established in those places or that those statutes always apply.

7. Third-party services and transfers

We use service providers to run CoinTulip. They include:

• market-data providers (including CoinGecko and Binance);
• Google Analytics and advertising partners;
• hosting and content-delivery providers;
• email / newsletter providers.

Each has its own privacy policy. Some handle data only on our instructions. Some process data for their own purposes under their own policies. We remain responsible for personal data we ask a provider to handle for us.

Some of these providers are located outside India, so your data may be processed in other countries. The DPDP Act does not ban international transfers as a general rule. When section 16 and the related transfer rule come into force, the Central Government may restrict transfers to specified countries. We will not transfer personal data to a country or territory that is restricted under those provisions once they apply.

8. Retention

We keep personal data only as long as needed for the purposes described in this policy, or as required by law.

As a working guide:

• Newsletter email — until you unsubscribe, then a short suppression record so we do not email you again by mistake;
• Support, privacy, and grievance emails — as long as needed to handle the request and keep a record of it;
• Server and security logs — for a limited period needed for security and fault diagnosis;
• Analytics data — for the period configured in Google Analytics, or until you block Analytics in your browser or through Google's opt-out.

When we no longer need the data for those purposes, we delete it and ask our providers to delete it, unless the law requires us to keep it.

9. Security and personal data incidents

We use reasonable technical and organisational measures to protect personal data, including access control, encrypted transport (HTTPS), backups, and vendor contracts. No website can be completely secure.

If a personal data incident occurs, we will investigate it, contain it, and inform affected people where that is appropriate. When the DPDP Act's breach-intimation duty and Rule 7 of the 2025 Rules come into force, we will also intimate the Data Protection Board of India without delay and give the Board the prescribed particulars within the then-applicable timeline (the Rules currently provide for detailed particulars within 72 hours of becoming aware, or any longer period the Board allows), and we will inform affected individuals as those provisions require. Until that duty is in force, the 72-hour Board timeline is a readiness target, not a currently operative statutory deadline.

10. Children

CoinTulip is a general-audience website and is not directed specifically at children. We do not knowingly collect personal data from anyone under 18, and we do not use tracking or targeted advertising directed at children.

If you believe we have collected personal data from a person under 18, email privacy@cointulip.com and we will delete it.

The DPDP Act defines a child as a person under 18. The Act's specific rules on processing children's data are scheduled for the later commencement phase. The commitments in this section are our current practice, and we will follow those statutory rules when they come into force.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with a new "Last updated" date, and we will highlight significant changes on the site. Where a change requires a fresh opt-in, we will ask for it.

12. Contact

For privacy and data requests — including access, correction, deletion, unsubscribe, or nomination — email privacy@cointulip.com.

That mailbox is also the contact for questions about how we handle personal data.

13. Content grievances (IT Rules, 2021)

If CoinTulip is treated as a publisher of news and current affairs content under Part III of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, complaints about published content follow that framework, not the DPDP Act.

Part III uses a three-tier structure:

• Level I — self-regulation by the publisher, through the Grievance Officer below;
• Level II — self-regulation by a self-regulating body of publishers, where applicable;
• Level III — oversight by the Central Government.

Some parts of Part III, including the three-tier structure, are currently the subject of court proceedings. We still welcome content complaints and will handle them in good faith.

14. Personal-data grievances

Complaints about how we handle your personal data, or about a privacy request you sent to privacy@cointulip.com, should also go to:

Please mark the subject as a personal-data grievance so we do not treat it as a content complaint.

We aim to acknowledge it promptly, usually within 24 hours, and to resolve it within 15 days. Some matters may take longer, and if so we will let you know. This is our internal process. When the DPDP Act's grievance and Board-complaint provisions come into force, you will also be able to complain to the Data Protection Board of India after using our mechanism, as those provisions require.

Terms of Use

Last updated: 23 September 2026  ·  Effective: immediately

Please read carefully before using CoinTulip.

1. Who we are and how these Terms work

CoinTulip is the publishing brand of COINTULIP MEDIA PRIVATE LIMITED, a company incorporated in India ("we", "us", or "our"). These Terms of Use ("Terms") explain the rules for using cointulip.com and related pages (the "Site").

By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

How we handle personal data is explained in our Privacy Policy. Content complaints and personal-data grievances follow the process in that policy, including the Grievance Officer at grievance@cointulip.com.

2. What CoinTulip is — and is not

CoinTulip publishes news, explainers, and market information about crypto, fintech, and related topics.

We are not a broker, exchange, wallet, custodian, or investment adviser. We do not run trades, hold crypto, or open accounts for you. We will never ask for your seed phrase, private keys, OTPs, banking passwords, or card details. Anyone asking for those while claiming to be CoinTulip is not us.

If you click through to an exchange, wallet, or other platform, you leave our Site. That platform's own terms and privacy policy apply there.

3. No financial advice

Everything on the Site — including articles, prices, charts, and research — is for information and learning only.

Nothing on the Site is financial, investment, legal, or tax advice. Nothing on the Site is an offer to buy or sell any asset. Crypto and other market products can go down as well as up, and you can lose money. Please do your own research. If you need advice, speak to a qualified professional who is allowed to advise you.

4. Using the Site

Please use the Site in a fair and lawful way. You agree not to:

• use the Site for anything illegal;
• try to break into the Site or the systems behind it;
• send anything harmful or meant to disrupt the Site;
• scrape, crawl, or copy the Site in a systematic way, or use our content to train AI models, without our prior written permission;
• pretend to be CoinTulip, our team, or another person.

You may open our pages, read them, and share links to our articles with credit to CoinTulip.

5. Our content

Articles, graphics, logos, charts, source code, and the way the Site is built belong to COINTULIP MEDIA PRIVATE LIMITED or to the partners who gave us permission to use them. They are protected by copyright and other laws.

You may not copy, republish, or reuse that material as your own without our written permission, except for ordinary sharing of links as set out above, or where the law allows.

6. Sponsored and partner content

Some articles and boxes are paid or partner content. We mark those with a "Sponsored" label.

Sponsored pieces are not our editorial voice. Our newsroom is not required to agree with a sponsor. Labelling a piece as sponsored does not mean we have checked the sponsor's product or that we recommend it.

Sponsored content about crypto products carries the disclaimer required by ASCI's guidelines for virtual digital asset advertising.

7. Prices and other market data

Live and delayed prices come from third parties such as CoinGecko and Binance. We show that data as we receive it.

Prices can be late, incomplete, or wrong. The Site does not promise that any figure is accurate or enough to trade on. Please do not make a money decision only because of a number on CoinTulip. If you do, that decision is yours.

8. Third-party links

The Site may link to other websites, including exchanges, wallets, research tools, and partner pages. We do not control those sites. We are not responsible for their content, safety, or privacy practices. A link is not a recommendation.

9. Availability

We try to keep the Site working, but we do not promise that it will always be up, error-free, or complete. We may change, pause, or take down parts of the Site when we need to.

10. If something goes wrong

To the extent Indian law allows, COINTULIP MEDIA PRIVATE LIMITED is not liable for loss of profit, loss of data, or other indirect or consequential loss that comes from using the Site or relying on something published here.

This does not try to exclude anything Indian law says we cannot exclude — including liability for fraud or for harm that the law does not let a company write away.

The Site and its content are provided as they are.

11. If these Terms are broken

If you use the Site in a way that breaks these Terms, we may limit or stop your access. We may also take any other step the law allows.

12. Governing law

These Terms are governed by the laws of India, without regard to conflict of law rules. If there is a dispute that has to go to court, it will be handled by the courts at [your city], India.

13. Changes

We may update these Terms from time to time. The new version will carry a new "Last updated" date on this page. If you keep using the Site after a change, that means you accept the updated Terms. Please look at this page now and then.

14. General

If any part of these Terms is found to be unenforceable, the rest still applies.

15. Contact

Questions about these Terms: grievance@cointulip.com

Privacy and data requests: privacy@cointulip.com